Digital product and cancellation
The ₹99 Grand Pass is a one-time digital purchase, not a subscription, so there are no recurring charges to cancel. No physical goods are shipped.
Refund requests
Contact us within 7 calendar days of payment if you were charged twice, paid but did not receive access after reasonable verification, or cannot use the purchased digital features due to a problem we cannot resolve. Include the date, amount, UPI transaction reference or gateway payment ID, and a description of the issue. Do not send UPI PINs or passwords.
We review each request against payment records and applicable consumer law. Refunds are not automatically granted for a change of mind after successful delivery and use, except where required by law.
Processing
We aim to acknowledge requests within 2 business days and resolve them within 7 business days after receiving the necessary information. Approved refunds are returned through the original payment method where supported; actual credit time depends on the bank or payment provider.
Support
Proprietor: Dr. Prabakaran J
Business address: 2A, Thiruvalluvar Cross Street, Pallikaranai, Chennai – 600100, Tamil Nadu, India
Email: shastikaclinio@gmail.com
Phone: +91 9791398498